Imagine the perfect getaway: every detail crafted for your comfort, service that anticipates your every wish, and privileged access designed for pure relaxation. This isn’t just a dream—it’s the reality of The Level, the signature luxury experience by Meliá Hotels & Resorts in Cuba.
More than a spacious suite, The Level offers a “hotel within a hotel”—a private world of personalized service that transforms a simple stay into an unforgettable journey. Curious to know more?
What is The Level?
The Level represents the pinnacle of service at Meliá Hotels & Resorts. It’s an exclusive VIP enclave offering unparalleled comfort, privacy, and tranquility. Designed for discerning travelers—whether on a romantic escape, a wellness retreat, or a luxurious holiday—it delivers a bespoke experience tailored to you.

When you book The Level, you unlock a world of premium benefits, including:
Exclusive lounge: Enjoy complimentary gourmet bites and beverages throughout the day.
Seamless arrival & departure: A private check-in/check-out area, with early arrival and late departure options (complimentary, subject to availability, or guaranteed at select hotels).
Personalized concierge: A dedicated concierge or butler to arrange excursions, dining, transfers, and fulfill any special requests.
Curated dining: Access to exclusive restaurants reserved solely for The Level guests.
Priority privileges: Preferred bookings for all à la carte restaurants, spa treatments, and resort amenities.
Suite perks: Luxurious in-room amenities, plush robes and slippers, premium coffee, a restocked minibar, and more.

The essence of The Level adapts to the soul of each destination. In vibrant cities like Havana and Santiago de Cuba (at Meliá Cohiba, Meliá Habana, and Meliá Santiago de Cuba) it becomes a sophisticated sky-high sanctuary, with private lounges and concierges who are your key to local culture.
In the beach paradise of Varadero, Meliá Internacional Varadero and the adults-only Meliá Las Américas (+18) offer ultimate privacy with exclusive pool areas and dedicated restaurants. Meanwhile, Meliá Varadero welcomes you with special touches and the impeccable service of its lounge bar.


For complete immersion in exclusivity, the adults-only Meliá Buenavista (+18) in Cayo Santa María is an entirely All-Level sanctuary. At Meliá Trinidad Península, the experience is elevated further with private transfers for top-tier rooms and a stunning ocean-view restaurant. Families will find the perfect blend of exclusivity and comfort at the welcoming Meliá Costa Rey.

In essence, The Level is more than an upgrade—it’s a commitment to putting you and your wellbeing first. It’s the assurance that your Cuban holiday will be defined by impeccable style and intuitive service. Whether you’re drawn to Varadero’s shores, Havana’s history, Trinidad’s charm, Santiago’s rhythm, or the serene keys, choosing The Level means choosing the most sophisticated, personal, and memorable version of your dream destination.

Ready to experience the art of exclusive travel? Discover your perfect The Level escape with Meliá Cuba.
