According to official sources, by November 2021 90% of Cuba’s population is expected to be fully vaccinated. With this encouraging forecast and taking into account the importance of recovering the tourism industry, the country has started a de-escalation process which will have its climax in the reopening of travel to all destinations from 15th November. For this purpose, some actions are already being taken; And today we bring you important information that you should know to start right now, planning your return.

Q: What will happen in Cuba on November 15?

A: The borders of the country that remain closed today, will be opened and  tourism activity will resume nationwide, with the reactivation of excursions, tours and circuits. Until then, hotels that are now providing services will continue operating normally, and current entry requirements will apply, although PCR testing on arrival will be gradually transferred from the points of entry to the hotels.

Q: What health requirements should I meet to enter Cuba from November 15^th?

A: If you have completed an international vaccination scheme, you will only need to show the certificate or document that proves it. Non-vaccinated travelers must present a negative result of a PCR test performed 72 hours before arrival.

Children under 12 years of age, regardless of their nationality, will be exempt from presenting a vaccination schedule or RT-PCR test upon arrival in Cuba.

The mandatory quarantine of international travelers upon arrival will be eliminated ted as of November 7 as well as obligatory PCR  testing.

Filling the "Declaration of Health of the Traveler form" upon arrival  will be required.

Temperature checkups will be maintained upon arrival and passengers will be tested randomly according to the criteria of the health authorities (PCR or antigen test).

Q: How much luggage can I take?

A: The quantity allowed by the airline. Restrictions upon luggage have been eliminated in the Varadero and Jardines del Rey destinations, and will not apply at any point of entry either.

Q: What security protocols will be followed at Meliá Cuba hotels?

A: Our hotels apply the Stay Safe with Meliá protocol. It includes the adaptation of spaces for effective social distancing, training workers on safe processes, use of means of protection and disinfection, and management of various digital services to minimize interactions. All measures are maintained and we will continue to strictly monitor their compliance. On the other hand, in each hotel we have a 24-hour medical team to ensure a protected stay for you and your family.

1. How are hotel workers protected?

A: In addition to the vaccination schedule that will reach the entire country, an additional booster dose has been planned for those who work in the tourism sector. They will also comply their individual protection protocols as required by the medical authorities and the Stay Safe with Meliá programme.

Q: Will the quality of service be affected?

A: Absolutely not! With you in mind, during these months we have carried out important renovations and improvements that benefit most of our facilities, so now we can offer you a superior experience. Our teams are prepared to serve you according to your comfort and the latest trends, and through advantageous agreements with suppliers and distributors we will guarantee the logistics of each process.

Q: I want to book a stay; I am a resident in Cuba. How do I do it?

A: As of November 15 th, the domestic market, complying with the established protocols, will be able to fully enjoy of the country’s tourist offer. We recommend keeping in touch with local travel agencies in your area and also follow our Social Media announcements. It will be a pleasure to have you back!

Your wellbeing is a priority, and will always be! Wherever you go in Cuba, keep this in mind, trust and enjoy the charms of this magical island. Of course: choose Meliá to get back on track. We are ready to welcome you!