We have come a long way since the arrival in 1990 of Meliá Hotels International in Cuba, where the company has pioneered numerous luxury products and services. In its commitment to enhance its expertise within the most personalised and exclusive segment of the market, it has created a range of services which have now won numerous international awards and accolades.
The Paradisus brand, the ultimate expression of luxury, will turn your holiday into a unique experience. These Ultra All-Inclusive resorts are unique and unrivalled for many reasons: they offer an exquisite range of gastronomic options, extensive entertainment programmes, wonderful spas and impeccable service to ensure a complete first-class experience for couples or families.
In Cuba, this brand can be found at three hotels renowned for blending in perfectly with their natural environment. At the heart of them all is their key attribute:
• Royal Service, an area reserved exclusively for adults wishing to enjoy an incomparable experience of unpretentious luxury, privacy and unprecedented fun. If you really want to be treated like royalty and relax and have fun like never before, Royal Service is just what you need
The Meliá brand is dedicated to hotels that are renowned for their exceptional locations and a perfect balance between design and functionality in the key tourist and business locations and their management is completely customer focused. Cuba has twelve hotels under this brand, in both beach resorts and cities, and their top floors are reserved for:
• The Level: a concept that combines superior comfort accommodation, exclusive facilities and sophisticated touches. Personalised concierge service, privacy and an attractive range of cuisine from breakfast through to dinner. The Level, a world of subtle detail and dedicated service for those who prefer the distinction of the exceptional
Present in both brands: Paradisus and Meliá, the Luxury Rooms are select Deluxe Suites equipped with special services and facilities to captivate the senses in a world of elegance.
Luxury at the destination
Havana, warm and melodic. In the Cuban capital, Meliá Cohiba and Meliá Habana, two stylish hotels situated right on the seafront. In their The Level service, guests can enjoy superior-comfort rooms, VIP restaurant, bar lounge, free Wi-Fi, meeting room, TV lounge and personalised concierge service.
Varadero, a whole host of options. Cuba’s most famous beach is the setting for Paradisus Princesa del Mar, an adult-only resort, and for Paradisus Varadero, a family resort, soon to benefit from a Family Concierge. Royal Service guests at both resorts enjoy a VIP reception, butler service, lounge, swimming pool, à la carte restaurant, in room spa and other special facilities. The most recent Meliá Hotels International establishment to be opened in this beautiful resort, the Meliá Marina Varadero hotel & Apartments, also offers The Level service, with stunning views of the sea and the Marina. These hotels, along with Meliá Las Américas and Meliá Varadero, boast Luxury Rooms with amazing views and exquisite service. 
Cayos, natural luxury. On the northern keys we have Meliá Buenavista, a resort with junior suites and suites, the only one in Cuba dedicated exclusively to the Royal Service. With numerous awards, such as the Travellers’ Choice Award and a member of the Condé Nast Johansens collection. Luxury accommodation is also available at Meliá Cayo Santa María, Meliá Las Dunas, Meliá Cayo Coco and Meliá Cayo Guillermo in their Luxury Rooms.
Holguín, simply unbeatable. At Playa Esmeralda you will find Paradisus Río de Oro, Meliá Cuba’s most award-winning resort. Its Royal Service offers lovers of excellence a VIP reception, butler service, lounge, swimming pool, diving included, in room spa and other facilities. This Ultra All-Inclusive adult-only resort also has Luxury Rooms.
Santiago de Cuba, the ultimate in Caribbean style. Meliá Santiago de Cuba is the only Five-Star hotel in this city. Lifts lead directly to the upper floors, dedicated to The Level service, with panoramic views of the largest mountain range in the country, comfortable rooms, VIP bar lounge, Wi-Fi, meeting room, TV lounge and personalised concierge service.
Meliá Cuba has developed three microsites to provide details on the height of luxury available at its establishments: www.royalservicecuba.com, www.paradisuscuba.com and www.cubaluxuryrooms.com. Available in several languages, these sites include guest reviews and enable you to check rates and availability before making your booking.
Solways Premium and luxury combinations
Meliá Cuba can offer luxury guests some highly attractive options to suit the desired destinations and the purpose of the visit. We offer the perfect combination of urban hotels and beach resorts specialising in spas, weddings and honeymoons, families, golf, business, groups and incentive trips, etc. But our luxury concept is not limited to staying on an exclusive floor and we therefore enjoy the support of the professional and specialist services of Solways Premium to look after our VIP guests in a safe, secure and exclusive environment. This DMC is renowned for its helpful response to enquiries, its useful suggestions, its ability to provide all kinds of alternatives to meet the requirements of our guests and its attention to every detail.
Exceptional Campaign
The advertising campaign Meliá Cuba Exceptional consists of exquisitely designed individual leaflets with attractive texts. The company is also present in the App Store with the Exceptional App, available for iPads. This application contains images, webpage links, maps and detailed information on our luxury products associated with the Royal Service & The Level, Paradisus Resorts and Luxury Rooms.
And as the luxury product of Meliá Cuba is increasingly gaining space and followers, we are attending various specialist trade fairs such as International Luxury Travel Market Cannes, Condé Nast The Luxury Travel Fair, Chic Travel Market and Luxury Travel Market Américas, always conveying the luxury experience offered by Meliá Hotels International on the largest island in the Caribbean.
